End of this page section.

Begin of page section: Contents:

FAQs concerning unicare – Answers

Here you can find the answers to the frequently asked questions related to unicare issues: balancing work/care situations and caring for adults and elderly.

We did our best to answer all of the questions as accurate as possible and made great efforts to add helpful links for providing all helpful informations in a quick and uncomplicated way.

For individual questions and solutions please contact the unikid & unicare Work-Family Balance Information Centre. Contact details are provided in the grey box on the right side of this page.

 

1. As a family carer, I am constantly pressed for time. How can I keep on top of my health and work-life balance?

It is particularly important to take care of yourself if you have to cope with combining the challenges of a working day with constant worry about a family member - often for several years. But there is often not much time left for yourself.

It is important to maintain and develop a social network around the person in need of care to avoid having to take on more and more of the worry and responsibility.

It is important to take short breaks regularly so that you can cope with the stress of combining work with care. This can be your own social network, people who provide emotional support, going for walks or keeping up with a hobby.

Back to the FAQs

2. A relative is becoming in need of care. How can I have their care needs ascertained and how can I get care allowance?

The care allowance is a lump sum which exists to cover part of the extra care-related expenses. The aim of the care allowance is to make it easier to live an autonomous life according to your needs.

Requirements (as of February 2015) for receiving a care allowance:

  • resident in Austria
  • need for permanent care or help due to a physical, mental, psychological or sensorial impairment, which is likely to last at least six months.
  • need for permanent care for more than 60 hours per month.

The care allowance reflects the amount of care needed and is divided into seven levels.

An application for care allowance can be submitted by the person in need of care themselves, by legal representatives, custodial guardians, family members or household members.

The application can be submitted (with or without a form) at the following offices:

  • at the competent insurance office if the person is retired or receives a pension.
  • working people, co-insured family members and receivers of a social support minimum (Mindestsicherung) or a rehabilitation allowance submit the application at the Pension Insurance Company (PVA).
  • receivers of a civil servant pension from a province or local authority submit the application at the pension provision department at the insurance company for public civil servants (Versicherungsanstalt öffentlich Bediensteter).

In order to determine the actual amount of help and care needed, it is necessary and helpful for family carers to document the care needed. The platform "Mobile Pflege Tirol" and the Arbeiterkammer Tirol (Tyrolian Chamber of Labour) have worked together to create a "Pflegetagebuch" (care diary) to help you to determine the amount of care needed.

You need to receive care allowance in order to be permitted to apply for care leave or part time work for carers.

Back to the FAQs

3. As there have been changes, I need some time to focus on the organisation of family life and care. Which options are available?

You can apply for a few days of special leave or, if you need more time, you can apply for care leave/part time work for carers or end-of-life care leave/part time work during end-of-life care.

You can find further information in the unicare brochure or at our website.

The unicare brochure is available as a download. If you want a printed copy you are invited to write us an e-mail. We will send you one of our brochures as soon as possible.

Back to the FAQs

4. A family member is in need of care. What do I do when I have used up my care day release?

The University of Graz has regulated this situation in the employer agreement on special leave/inability to work: All university employees can apply for special leave if there are important personal or family reasons or any other special event. If the application is granted, the employee is entitled to receive their full salary.

The University of Graz is aware that there are many different family constellations today. This is one of the reasons why applications for special leave can now be granted if you need to accompany or care for close family members (grandparents, parents, children, grandchildren as well as siblings and step children who do not have to live in the same household), or if you need to accompany or care for other family members living in the same household. You do not need to be legally entitled to care day release.

You can find further information on our website: "Legal and financial aspects"!

Back to the FAQs

5. My father/mother has dementia. What care options exist?

Get professional help as soon as you think that your parent or partner are starting to suffer from dementia. With the help of general practitioners, you can then clarify whether it is necessary to ascertain the level of care needed.

Please contact us at the unikid & unicare Work-Family Balance Information Centre for private and confidential advice or seek help at one of the service centres mentioned on our website.

If you need flexible hourly care there are also a lot of options you may choose. Flexible hourly care is a good solution for relieving family carers or as a first step into professional care.

Back to the FAQs

6. Physical limitations mean that changes need to be made at home. What can I do?

There are many different options:

  • You can get advice on home adaptation, which, combined with mobile services or day centres, can make it possible to live at home for longer.
  • The City of Graz also offers senior housing, where care can also be provided if necessary.
  • Some organisations offer assisted living and senior flat shares, where care can be provided if necessary, but which can also be made use of if there is no need for care.
  • Retirement homes and care homes

The information centre for care options at the Graz Geriatric Health Care Centres (GGZ) operated by the City of Graz, provides information and orientation on age-related matters to help you find suitable solutions to meet the current need for support and care.

For other useful information please read through our unicare brochure which is available as a download. If you want a printed copy you are invited to write us an e-mail. We will send you one of our brochures as soon as possible.

The brochure provides useful information and contacts and is good option for organizing and jotting down your thoughts, weighting pros and cons and also for making decisions togehter with other involved person.

 

Back to the FAQs

7. My parents take care of each other. But one parent now has a greater need for care and the other now has greater responsibilities. What can I do?

Experience has shown that many people do not like accepting that there is an increased need for care and that their own ability to cope with stress is decreasing. This can lead them to avoid using mobile services, which they interpret as a confession of not being able to cope. They best thing to do is to slowly introduce one person who, for example, provides visiting services, as a gentle introduction to professional services. Personal contact can very much help to reduce reluctance and fear.

If you need flexible hourly care there are also a lot of options in Graz you may choose. Flexible hourly care is a good solution for relieving family carers or as a first step into professional care.

Please take a look at our website for further information: "unicare advice on care issues"!

For other useful information please read through our unicare brochure which is available as a download. If you want a printed copy you are invited to write us an e-mail. We will send you one of our brochures as soon as possible.

The brochure provides useful information and contacts and is good option for organizing and jotting down your thoughts, weighting pros and cons and also for making decisions togehter with other involved person.

Zurück zu den FAQs

Contact

Mag. Julia Spiegl, Head of department
Harrachgasse 32, 8010 Graz
Phone:+43 (0)316 380 - 2168

Please make an appointment

Helpful

Information on financial support
unikid - living with children
unicare - caring for adults/elderly

application forms day care leave, birth, Papamonat, parental leave, care leave, end-of-life care leave, ...

Guideline on sabbaticals and leaves (German only)

Care institutions and organisations

End of this page section.

Begin of page section: Additional information:

End of this page section.